Want a Diverse Workforce? Ditch the Personality-Based Feedback: Equality

Attendees at a career fair 

Photographer: Allison Joyce/Bloomberg

Hi, I’m Richard Abbey, an equality reporter based in New York. I want to talk about why language choices are so important in performance reviews. But first…

Ambitious, passionate, nice, opinionated, abrasive. None of these words would sound particularly out of place in a performance review, but new research shows just how impactful saying them — and particularly who they’re said to — can be.